Shipping and Returns

LEGALITY - FEDERAL AND STATE
Hemp is Federally legal WHEN it contains less than .3% THC content by weight and comes from hemp that is classified as legal for academic and educational purposes in registered States.
On a State level, legislatures can create and enforce State-specific laws and regulations.  The zip code filter on product description pages, ensures we only ship  products that are legal in your State.  Enter your zipcode and Poplar will only let you add to your cart what is legal in your State.  If items are not yet legal, you can add them to your Wishlist and we will notify you as soon as there is a change!  Laws in this space are changing very quickly.  We aim to do the heavy lifting - aka research - for you.  
   
STANDARD ORDER PROCESSING
Standard orders are processed Monday-Friday within 24 hours. Orders received after 12 pm Eastern Time (ET) on Friday will be processed the following week.
 
SHIPPING COSTS
Free Standard (Ground) Shipping is offered on all orders over $50. Free Standard Shipping is via USPS, FedEx or UPS and takes 1-10 business days, depending on location. 
Express shipping options are available (2 business day and overnight). Express shipping charges are based on your location and will be calculated and presented during the checkout process.


HOLIDAY SHIPPING
On national holidays our shipping partners may be closed or offer limited holiday service. In such cases, we will do our very best to display temporary holiday shipping policy terms at the top of the Cart page before the Checkout process.
  
INTERNATIONAL SHIPPING
No international shipping available at this time.
  
RETURNS
If you are not fully satisfied with your purchase, you may request a full refund of the purchase price within 30 days. Please reach out to help@shop-poplar.com for details. 
  
DAMAGES
All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 48 hours of receiving your order. For assistance, please contact us at help@shop-poplar.com.
  
TERMS OF SALE
The Products for sale on Poplar have not been evaluated by the FDA.  If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide. All products carry a 30-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the unused portion of the product. If we receive a returned product within 30 days of your purchase, we will issue a full refund.